Return & Refund

If you're unsatisfied with your purchase for any reason, we gladly accept returns or exchanges within 30 days of the delivery date. Here's what you need to know:

• All items must be returned in their original condition, with tags attached, and in their original packaging.
• Damaged, used, or altered items cannot be accepted for return or exchange.
• Refunds will be issued to the original form of payment for the item(s) returned, excluding shipping and handling fees.
• Your refund or exchange will be processed within 5-7 business days of receiving your return. You'll receive an email notification once it's processed.
• Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance.
• Final sale, special order, and custom items are not eligible for return or exchange.
• If you've received a damaged or defective item, please contact us immediately for a replacement.

For any questions or assistance with your return or exchange, please reach out to service@cantoocity.com. We're here to guide you through the process.