Shipping Policy

We strive to provide great value to our customers. To maintain competitive pricing, a minimum order requirement applies. Please note that shipments may arrive in multiple packages. We appreciate your understanding and support.

Canada

  • Free standard shipping on orders over $50 CAD.
  • Orders under $50 CAD: $6.99 CAD shipping fee.
  • Estimated delivery: 8–15 business days.
  • Orders are processed and shipped within 2 business days.

United States

  • Free standard shipping on orders over $65 USD.
  • Orders under $65 USD: $6.99 USD shipping fee.
  • Estimated delivery: 10–20 business days.
  • Orders are processed and shipped within 2 business days.

Important Details

 

  • Shipping is not available to Hawaii, Alaska, P.O. Boxes, or APO/FPO addresses.
  • A tracking number will be provided once the order has shipped.
  • Address change requests must be made immediately after ordering; modifications are not guaranteed.
  • Delivery times may be impacted by unforeseen circumstances such as weather or carrier delays.
  • For lost or stolen packages, customers must contact the carrier to initiate a claim.

For any questions or assistance with your order, please reach out to us at info@cantoocity.com